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Choosing Phlo Clinic means you’re in control of your healthcare. No more dreaded busy tone or long waiting lists – we’ve got you covered.
Our team of clinical experts are on-hand to make sure you get the care, advice and treatment you need.
Explore our range of treatments and enjoy the freedom of healthcare when you need it.
We’re focused on patient-led digital care, delivered by humans.
Our expert prescribing pharmacists are specially trained to review, consult and provide medications online. Your healthcare journey is in safe hands.
Pharmacist Independent Prescriber
Pharmacist Independent Prescriber
Superintendent Pharmacist
Yes, we are fully regulated by the GPhC in the UK and adhere to strict data and privacy laws to keep you and your medical information safe.
Yes, all of the clinical team who review your consultations are fully qualified prescribing pharmacists who have undergone additional training. All of our pharmacists and prescribing pharmacists are fully qualified and GPhC registered
If we need to, our prescribing pharmacists may get in touch to confirm the information you provided when completing your treatment questionnaire. If you have any queries throughout the process, you can contact our clinical team by emailing [email protected] or calling 020 8191 9444.
Please allow up to 2 working weekdays for your consultation to be reviewed by our clinicians. Consultations completed after 2pm on Friday, or over the weekend, will be queued for review on the following Monday. Once approved, orders will be sent via our FREE Tracked 24 service, which can take from 1 to 3 days. Read more here about how this works for weight loss orders.
Yes. As your health can vary over time, we like to check in with all new and returning patients to ensure there are no new underlying health concerns that may cause issues with a treatment.
No, you can only place an order for yourself. During the questionnaire stage you’ll be asked to confirm that the item(s) are for your own use, and you’ll be asked personal medical details that are critical in our review of your order.
Yes, Phlo Clinic is the independent prescribing treatment service from the team behind Phlo Technologies and Phlo Digital Pharmacy.
In addition to servicing our 66,500+ general prescription patients, we want to give patients better access to lifestyle and common condition treatments. We believe the future of healthcare is digital and patients need the option of faster access to on-demand healthcare and prescription medication services.
When you complete your order we’ll ask you to provide your card payment details, but we’ll only take payment when our clinicians approve your items*. This may show on your bank statement as a ‘pending transaction’ and you’ll need to have the funds in your bank account at the time of completing your order.
If our clinicians are unable to approve your order on medical grounds, the transaction will be cancelled at our end and the funds released from the "pending transaction" state.
*On the rare occasion where we’ve not been able to complete your consultation review within 6 days, your order total will leave your account. This usually happens because we’re performing final suitability checks and making sure the treatment requested is right for you (such as information from your GP or we’ve asked you for additional health details). If we then cannot approve your order, the full amount will be automatically refunded back to you.