Experience digital healthcare without the health anxiety. Our range of treatments are designed around you. We’re here when you need us most.
Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.
On-demand healthcare, when you need it
Prescription treatments without leaving home
Free Tracked 24 delivery
We’re the team behind Phlo Digital Pharmacy, one of the UK’s leading online pharmacies! We’ve all experienced the challenges of getting the right treatment when we need it, because traditional treatment routes don’t always have enough capacity to cope with demand.
All the medicines we prescribe are approved for use by the UK MHRA (Medicines and Healthcare products Regulatory Agency).
Our pharmacy team are all qualified independent prescribers, meaning they can issue and dispense prescription treatments. They personally review every order for clinical suitability and safety.
We don’t charge extra for delivery, so the price of the medicine you see on screen is the price you pay, without any added extras on top. And you only pay after your order has been approved!
Phlo's founding belief has always been to make managing your medication easy. Phlo Clinic means it's now even easier. We're opening up your healthcare options to timely, safe and effective pharmacist prescribed treatments.
Our teams are dedicated to making your healthcare experience accessible and joyful.
Listening to you means we can deliver the flexible healthcare you need.
We're here to support you every step of the way.
Fully GPhC certified
Our expert prescribing pharmacists are specially trained to review, consult and provide medications online. Your healthcare journey is in safe hands.
Our services are delivered by a team of dedicated pharmacists, prescribers and clinicians.
Choosing Phlo Clinic means you’re in control of your healthcare. No more dreaded busy tone or long waiting lists – we’ve got you covered.
To make sure you can safely take your preferred treatment, complete our questionnaire which takes approx 3 mins.
Our prescribing pharmacists review and individually assess your treatment suitability using their extensive knowledge and clinical experience.
Once approved and dispensed, we’ll securely deliver your treatment anywhere you need using our free Royal Mail Tracked 24 option.
Choosing Phlo Clinic means you’re in control of your healthcare. No more dreaded busy tone or long waiting lists – we’ve got you covered.
To make sure you can safely take your preferred treatment, complete our questionnaire which takes approx 3 mins.
Our prescribing pharmacists review and individually assess your treatment suitability using their extensive knowledge and clinical experience.
Once approved and dispensed, we’ll securely deliver your treatment anywhere you need using our free Royal Mail Tracked 24 option.
Yes, we are fully regulated by the GPhC in the UK and adhere to strict data and privacy laws to keep you and your medical information safe.
Yes, all of the clinical team who review your consultations are fully qualified prescribing pharmacists who have undergone additional training. All of our pharmacists and prescribing pharmacists are fully qualified and GPhC registered
If we need to, our prescribing pharmacists may get in touch to confirm the information you provided when completing your treatment questionnaire. If you have any queries throughout the process, you can contact our clinical team by emailing support@phloclinic.co.uk or calling 020 8191 9444.
Please allow up to 2 working weekdays for your consultation to be reviewed by our clinicians. Consultations completed after 2pm on Friday, or over the weekend, will be queued for review on the following Monday. Once approved, orders will be sent via our FREE Tracked 24 service, which can take from 1 to 3 days. Read more here about how this works for weight loss orders.
Yes. As your health can vary over time, we like to check in with all new and returning patients to ensure there are no new underlying health concerns that may cause issues with a treatment.
No, you can only place an order for yourself. During the questionnaire stage you’ll be asked to confirm that the item(s) are for your own use, and you’ll be asked personal medical details that are critical in our review of your order.
Phlo Clinic is an independent prescribing treatment service. We are the same team behind the NHS online pharmacy, Phlo Digital Pharmacy.
In addition to servicing our 66,500+ general prescription patients, we want to give patients better access to lifestyle and common condition treatments. We believe the future of healthcare is digital and patients need the option of faster access to on-demand healthcare and prescription medication services.
When you complete your order we’ll ask you to provide your card payment details, but we’ll only take payment when our clinicians approve your items*. This may show on your bank statement as a ‘pending transaction’ and you’ll need to have the funds in your bank account at the time of completing your order.
If our clinicians are unable to approve your order on medical grounds, the transaction will be cancelled at our end and the funds released from the "pending transaction" state.
*On the rare occasion where we’ve not been able to complete your consultation review within 6 days, your order total will leave your account. This usually happens because we’re performing final suitability checks and making sure the treatment requested is right for you (such as information from your GP or we’ve asked you for additional health details). If we then cannot approve your order, the full amount will be automatically refunded back to you.
During the online consultation, we’ll ask you to provide your GP details. If our consultation is approved, we’ll contact your GP and let them know about any treatments you start with Phlo Clinic.