Acne is a common skin condition, characterised by the presence of pimples, blackheads, whiteheads - and sometimes cysts and nodules. It typically appears on the face, neck, chest, shoulders and back. It's typically caused by clogged hair follicles, but factors such as hormones, genetics, medications and certain skincare products can contribute.
Easy online consultation takes minutes to complete.
Our expert prescribing pharmacists are specially trained to review, prescribe and provide medications online. Your healthcare journey is in safe hands.
Refresh your skin and your confidence with targeted acne treatments.
can range from small, red bumps to larger pus-filled lesions.
are open, clogged pores which may appear dark due to oxidisation.
are closed, small pimples which lie just under the surface of the skin.
Acne is characterised by the appearance of pimples, blackheads, whiteheads, cysts or nodules. Acne typically appears on the face, neck, back, shoulders and chest. It occurs when hair follicles become clogged with oil and dead skin cells, which can lead to inflammation and lesions on the surface of the skin.
Symptoms include pimples (red bumps or pus-filled lesions), blackheads (open, clogged pores), or whiteheads (closed, small pimples under the surface of the skin).
Factors contributing to acne include hormones, excess sebum (oil) production, genetics, bacteria, certain medication and the use of certain skincare products.
Do - maintain a regular skincare routine, gently cleanse your skin and use non-comedogenic products. Non-comedogenic products and ingredients won’t block or clog your pores.
Don't - pick or squeeze your pimples, use harsh products or over-exfoliate.
Maintain good skincare habits, keep your face clean, and avoid over-touching your skin. Use non-comedogenic products. Non-comedogenic products and ingredients won’t block or clog your pores.
Treatments range from over-the-counter topical creams to prescription medications like retinoids, antibiotics and hormonal therapies.
Improvement timelines vary based on individuals, and differ betweeen treatments. With topical treatments (those applied to the surface of the skin), it typically takes 4-12 weeks to notice improvements. Consistency is key!
We’re open weekdays 9am – 6pm
and weekends 9am – 1pm (excluding bank holidays)
Call 020 8191 9444
See how the Phlo community rates us on Trustpilot
Registered Phlo users
Orders delivered
Delivered medicines
Deliveries per month
Take the next steps in managing your health.